Shipping policy

Effective Date: July 6, 2026

At Go Grab Cart, we're committed to delivering your order as quickly and safely as possible. Below you'll find everything you need to know about how we process and ship your order.

Order Processing

Once your order is placed, our team begins preparing it for shipment.

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During busy periods, processing times may be slightly longer.

As soon as your order ships, we'll send you a confirmation email with your tracking information.

Shipping Time

Estimated delivery times are:

  • United States: 5–10 Business Days
  • Canada: 6–12 Business Days
  • United Kingdom: 5–8 Business Days
  • Australia & New Zealand: 7–12 Business Days
  • Most Other Countries: 7–15 Business Days

Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or canceled. Additional shipping charges may apply if reshipment is required.

Lost or Delayed Packages

While we work with trusted shipping partners, unexpected delays can sometimes occur.

If your package is significantly delayed or appears to be lost, please contact our support team. We'll work with the carrier to help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

Need Assistance?

If you have any questions about your shipment or delivery, we're always happy to help.

Go Grab Cart

Email: contact@gograbcart.shop

Phone: +44 74 8885 5405

Thank you for shopping with Go Grab Cart. We appreciate your trust and look forward to delivering your order safely and on time.